Quality Management

  • Plan
  • Do
  • Check
  • Take action
  • Improve

Organizations for improving, streamlining and error prevention of production or service provision processes. We provide the service according to the ISO 9001 standard, as well as according to the EFQM excellence model.

ISO 9001

(ISO – International Organization for Standardization) is an international standard that deals with quality management. It is applicable to any organization, any business sector and activity. It is based on 8 quality management principles (basic principles of good business practice):

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The activity is focused on customer service

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Management

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Engaging people

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Process approach

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A systemic approach to management

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Continuous improvement

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Making fact-based decisions

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Mutually beneficial relationships with suppliers

EFQM (Excellence Model)

(European Foundation for Quality Management Excellence model) excellence model is a self-assessment in the company according to the nine criteria of the EFQM excellence model:

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Management

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Employees

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Policy and Strategy

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Partnerships and Resources

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Processes

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Employee results

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Customer related results

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Community related outcomes

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Key performance results

The EFQM Excellence Model allows for a wider and deeper evaluation of the company's operation in all its aspects and to determine the necessary improvement actions.

The EFQM Excellence Model can be used both as the next step after the implementation of the ISO 9001 standard, and as an independent tool for improving the management system.

Benefits of implementing a quality management system:

kvalitātes vadība
01
You will provide consistently good quality for your goods or services;
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You will significantly increase your competitiveness;
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You will gain the trust of clients and business partners;
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You will improve management and other processes (communication, planning, etc.) in your company;
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Improve cooperation with suppliers and subcontractors;
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You will save resources by preventing errors and unnecessary actions - from the creation of goods or services to delivery;
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You will get a certificate as an additional marketing tool - an internationally recognized proof of quality

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